Below are some kinds of damage that do incur dealer penalties.
Tires, Wheels, and Wheel Covers
Tires with exposed cords or sidewall damage
Tires or wheels that do not match or meet manufacturer guidelines for safe operation
Missing or damaged wheel covers
Wheel gouges greater than 1”
Glass and Lights
Windshield cracks, stars, or bullseyes
Damaged, broken, or non-factory tinted glass
Bent, broken, or missing lights, turn signals, mirrors, or lamps
Paint and Body
One scratch, or an accumulation of scratches, greater than 6” per panel, penetrating the paint
10 or more chips per panel
Scratches that cannot be buffed out during normal reconditioning
Five or more dings per panel or dents greater than 3.5”
Poorly performed body work or unrepaired collision damage
Interior
Burn holes
Cuts, tear, and singed areas
Any stains that cannot be removed
Miscellaneous
Damage to frame structure great enough to affect the integrity of the vehicle
Damage from floods, water, hail, or sand
Damage resulting from improper care